TECHNICAL HELP

 

USER ACCOUNTS, OKTA & LOGIN INFORMATION

 

 Authentication Email

  • After Registration and at other times during your use of our platform you may see the Launch Pad site, with a Relativity Icon.  If so, please click this icon to access Relativity.

 Dashboard

  • Once you setup your password in Okta, by clicking on the emailed link, you will not be able to use the Relativity Login (A) any longer.  You must use the Okta login button (B) or https://login.complianceds.com.

 New Login Screen2

  • If you need another password setup email sent or you have any trouble at all please contact edsupport@complianceds.com or use our online help & chat system.

 

BROWSER COMPATIBILITY

 

 Launch Pag IE Requirements

 

 SECURITY & TLS1.2 COMPATIBILITY

 

ACEDS Nuix Relativity Brainspace