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Training & Empowerment

Next-level training, education, and resources ensure you can confidently leverage new technologies.

Speak to an Expert

Customized, collaborative hands-on training and education makes it easier to get more from your tools.

With tailored playbooks, knowledge management tools, and multiple training opportunities to improve your skills, we go above and beyond to ensure your success.

TAILORED JUST FOR YOU

We don’t take a one-size-fits-all approach to training—we collaborate with you to create a customized curriculum and playbooks based on your team’s knowledge and skills, all developed to meet your expectations and needs.

BEHIND YOU ALL THE WAY

From day one and beyond, your team is supported by our experts every step of the way. Onsite, hands-on, and remote training is backed up with one-to-one sessions, recordings, and supplemental reference links to alleviate any stress and ensure training is taking hold.

BEYOND THE BASICS

Robust, step-by-step documentation hits on a wide range of topics, going beyond technical training to encompass workflows and best practices so that admins and end users can become truly empowered and comfortable with the tools they use.

Everything your teams need to succeed.

We equip admins and end users with onboarding, implementation, and education programs that empower them with practical knowledge and skills. Topics we cover include:

  • Best practice workflows for processing, productions, and workspace ARMs

  • Reporting, metrics, business intelligence, and cost recovery

  • Back-end administration and data management

  • Password, security, and compliance best practices

  • User permissions and groups

  • Batching, document review, and coding panel efficiencies

  • Privilege log generation

  • Use of CI tools along the eDiscovery process

  • CLE delivery to end users on technology and eDiscovery general knowledge

  • Data preservation, custodian interviews, collections, and data transfers

  • Data reuse and data lake practices, and more

We take pride in our playbooks.

A key component of our onboarding and implementation process, playbooks are customized for each client’s specific processes and workflows and feature robust, step-by-step documentation. Playbooks are utilized by client and Compliance teams and updated throughout the engagement to support communication, reporting, and knowledge sharing.

Meet one of our Implementation & Training specialists that help you succeed.

Alison Ciaramitaro
Director of Training & Implementation

Alison leads client implementation and training for Compliance and is adept at identifying the needs and goals of clients at case startup or tool implementation to offer individualized training and workflows to provide the most effective and efficient training possible. She is a Relativity Analytics Specialist, Certified User, and Certified Administrator, a RelativityOne Professional, a Brainspace Discovery Certified Analyst, DISCO Search and Review certified, and a DocuSign Insight Administrator and CLM Implementation Consultant.